I use Macbook Pro M1 running OS 15.3.2. I am subscribed to Adobe Acrobat Pro and have the Acrobat extension installed on Chrome. I'm using the current Chrome version 134.0.6998.89 (Official Build) (arm64).
A couple of days ago I started having problems correctly download pdf files from Chrome - the background colors & images appear in the document, but no text and most other graphics are missing. The file displays properly on my screen and I can print the file without a problem - the problem is limited to saving as or downloading pdf files. I've had this happen now with multiple websites.
I've tried a number of things to resolve this:
(1) restarting computer
(2) Cleared browser cache and cookies
(3) Tried another browser (Safari)
(4) turned off firewall and virus protection
(5) Adjusted settings on Acrobat extension and Chrome security
(6) tried using incognito window
The only software update that I made recently was MS Office (yesterday) updating Word, Powerpoint, Excel, Outlook and OneNote. There also something I don't recognize "vdefsv3x92025031301" that was installed a two days ago that's from a "third party" - I've searched for what this is and can't find anything specific, so I'm suspicious of what this is. There was a MacOS and Resetta Update on March 13, but I think I was able to download pdfs after this.
Any other ideas to try?
Thanks
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