Can't export PDF as a JPG

[n2west]

Version: Acrobat v. 2022.003.20314, 64-bit. I can "export" a PDF as a TIF and a PNG, but not as a JPG. I try but Acrobat never saves anything. "Save as" does not work either for JPGs. A week or so ago, it worked fine, but now does not. Anyone have any ideas?

[barbara_a · Accepted solution]

I can't replicate the issue.

In Acrobat you could try Edit / Preferences / Security (Enhanced) / unclick "Enable Protected Mode
at Startup (Preview)"

If that doesn't work, you might try resetting preferences.

Under the Help menu, you could try Repair Installation.

[barbara_a · Accepted solution]

I can't replicate the issue.

In Acrobat you could try Edit / Preferences / Security (Enhanced) / unclick "Enable Protected Mode
at Startup (Preview)"

If that doesn't work, you might try resetting preferences.

Under the Help menu, you could try Repair Installation.

[n2west · Accepted solution]

Repair Installation did it. Thank you, Barbara!

[larrys52525129]

I had the same problem.  Repairing the installation didn't help.  But unclicking "Enable Protected Mode at Startup (Preview)" did solve the problem.  Thanks for that!

That does raise the question, however, of why this setting is causing some of us problems.