Can't Open Pdfs in Microsoft OneDrive

New Here ,
May 10, 2022 May 10, 2022

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I'm trying to open pdfs inside OneDrive online. I can download without problem, but I need to be able to comment on a shared pdf with other people. When I start to open the file, I briefly see the file for a second or two, then I see the message "auth.services.adobe.com refused to connect" along with a sadface document. 

 

What's going on and how do I get the pdfs to open online. Thanks.

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correct answers 1 Correct answer

Adobe Community Professional , May 11, 2022 May 11, 2022

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Adobe Community Professional ,
May 11, 2022 May 11, 2022

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New Here ,
May 11, 2022 May 11, 2022

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Thanks. I found out the exact same thing just right after posting. I had been trying to open the pdf in OneDrive while in Chrome. I thought to try Internet Explorer/Edge and no problem. *Sigh*  Why can't all software just get along? lol

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