Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

can't uninstall acrobat 8 on windows 10

New Here ,
Jan 01, 2019 Jan 01, 2019

Running Acrobat 8 standard on windows 10 for over a year with no problem.  Suddenly no longer works, freezes. Adobe says to uninstall and install new version.  I tried to uninstall, but the uninstaller never completed (appears to complete, but just does nothing at last step of uninstall). Trying to uninstall again says it is not installed, but when I try to install new version from Adobe, error says an installer is active and cant install.  Acrobat apparently not completely uninstalled, but I can't figure out how to do that.  Help....

TOPICS
Install update and subscribe to Acrobat
5.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
LEGEND ,
Jan 02, 2019 Jan 02, 2019

Did you reboot after the failed uninstall?

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 02, 2019 Jan 02, 2019

Did you reboot after the failed uninstall?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 02, 2019 Jan 02, 2019

Hi jamesd,

In addition to Test Screen Name, You may also refer to the following forum thread discussing the similar issue:

How do I install Acrobat 8 on my new Windows 10 PC as there is no download link?

how to install acrobat 8 standard on my new windows 10 desktop

Installing Acrobat 8 Professional on Windows 10 Computer

Thanks,

Shivam

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 23, 2020 Jul 23, 2020

I just get the same problem for uninstall Acrobat 8  on Win 10 . the process was stucking at the middle and doesn't seen to move forword forever.
Then I try forced shut down and do it again. was still the same.

by the way,  Acrobat 8 could not be run on my win 10 pro

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 24, 2020 Jul 24, 2020
LATEST

That's not surprising. It's a very old version, and not compatible with Windows 10.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines