Can't uninstall & reinstall Adobe Acrobat 9 Pro Extended

[jocelynl9813783]

I am trying to reinstall Adobe Acrobat 9 Pro Extended.  The installer is directing me to uninstall the existing installation, which I have previously removed. Neither Windows 10 Control Panel nor Windows 10 Settings shows it as an existing program or app.  Thus I can't uninstall & reinstall it.  How can I appease the installer? i.e., how can I delete it if it does not exist?. Neither Control Panel nor Settings shows it as an existing program or app.  How can I appease the installer? i.e., how can I delete it if it does not exist?

[jocelynl9813783]

Since edited:

I am trying to reinstall Adobe Acrobat 9 Pro Extended.  The installer is directing me to uninstall the existing installation, which I have previously removed. Neither Windows 10 Control Panel nor Windows 10 Settings shows it as an existing program or app.  Thus I can't uninstall & reinstall it.  How can I appease the installer? i.e., how can I delete it if it does not exist?

ps.:     Since resolved using MicrosoftProgram_Install_and_Uninstall.meta.diagcab (Troubleshooting Pack Cabinet (.diagcab)).

[John T Smith]

Sign out of your account... Uninstall... run the Cleaner...

-for non-Cloud programs you need to DE-activate before uninstalling

-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

-using the cleaner after uninstalling and before reinstalling is often needed

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[jocelynl9813783]

I received the following email a moment ago.  Thank you.

"Kindly setup skype

SPAM-SCAM-SPAM-SCAM    

Adobe does not use Skype

Post the Adobe user ID of the scammer in https://forums.adobe.com/thread/2521720

[Bani Verma]

Moving this query to Installing, Updating, & Subscribing to Acrobat​ community.