Cannot Extract the Embedded font

Report · Dec 04, 2019

HI

I have the below error while opening the PDF file

cannot extract the embedded font AKFQOX+AkzidenzGroteskBE-LightCn some characters may not display

Please help me to solve

Regards,

Jaya Prasad

Report · Dec 05, 2019

Hi there

we are sorry for the trouble, As described above, you are getting the error ' cannot extract the embedded font '

Would you mind sharing more information for a better understanding;

Is this a behavior with a particualr file or with all the PDF you try to open? If its with a specific file, please share the file with us through private message for further investigation. Click on the message icon on the top right corner to start the private message.
What is the version of the Adobe Acrobat / Reader DC and the OS you are using? To chek the version of the application please use the link - https://helpx.adobe.com/acrobat/kb/identify-product-version.html

Make sure you have the latest veriosn 19.21.20056. Go to Help > Check for Updates.

Let us know how it goes

Regards

Amal