On my surface pro (11) running on Snapdragon(R) X 10-core X Plus, I am not able to preview pdf in the file explorer. It shows the standard message <This file can't be previewed because of an error in the PDF Preview Handler.> in the preview pane.
I have installed the acrobat reader and it is the default app to open pdfs.
The <Enable PDF thumbnail previews in Windows Explorer> in the Acrobat reader preference is unchecked and greyed out, therefore not selectable.
I have also another pdf utility but I don't think that is the issue, as I have the same installations on my old surface pro and PC and preview works fine.
Is the problem due to ARM? Is there a solution to this?
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