Cannot Print to Adobe PDF from Windows 10 (running Acrobat Pro DC)

[jelarv]

I'm using Acrobat Pro DC on a Windows 10 PC and after working just fine, I can no longer print to the "Adobe PDF" printer.  I get the error message "There was an error when printing started.  To check the printer setup, double-click the Printers icon in Windows Control Panel."

When I go to Windows printer set-up area and set the Adobe PDF as the default printer and then select "Print a test page" I get the error "The arguments are invalid"

[jelarv]

I've narrowed it down to Outlook 2016 will not print to PDF Printer (Acrobat Pro DC installed).  Outlook WILL print to my physical printer (I don't get the error message) and I can print to the "Adobe PDF" printer from my browser (Chrome) or Microsoft Word (2016).

[Abambo]

Can you use Microsoft’s own PDF-printer?

[jelarv · Accepted solution]

Thanks to everyone for your help.  I'll never know what caused it because I eventually spent the time to run the Acrobat DC uninstall "cleaner" to fully remove all remnants of the program and then reinstalled.  After that everything seems to be working correctly.

[kenr60152124]

After Windows 10 applied the "Fall Creators Update",  I started receiving the message "There was an error when printing started.  To check the printer setup, double-click the Printers icon in Windows Control Panel." when printing to both the Adobe PDF print driver and any physical Postscript printers. 

Uninstalling and re-installing Acrobat XI Standard fixed the problem with the Adobe PDF print driver.    The other Postscript printer drivers are still broken.

[Abambo]

What other Postscript driver?

[kenr60152124]

I have a physical Dell B2375dfw printer that Windows 10 sees as three different printer devices: native, PS and XPS.  I also have a Xerox Phaser 7100N printer that Windows 10 sees as two different printer devices: native and PS.

After the Fall Creators Update, I can still print to the native and XPS printer devices, but printing to any of the PS printer devices returns the "There was an error when printing started." error.  I haven't yet tried re-installing the Dell and Xerox drivers to see if they fix the problem.

[bbnantn]

PROBLEM SOLVED: THIS WORKED!!

SPECS: Windows 10, Outlook 2016, Acrobat 11

NOTHING ELSE WORKED: I spent an hour on the Internet. I tried 5 "solutions" and none of them worked. I did NOT want to completely uninstall and reinstall Acrobat. I wanted a quick fix.

SOLUTION STEPS

1.  Remove the Adobe PDF Printer. Go to Printers & Scanners | Remove Device

2.  Repair Acrobat. Go to Help Menu of Acrobat | Repair Acrobat Installation. The reinstall took less than 2 minutes. It didn't ask for a disk or a serial number. The program  asked to restart after the repair.

TIP: I tried doing it without step 1, and it didn't work.

[Christoph5CC7]

THANK YOU! I followed these steps and it resolved the issue for me.

[Michal5E9C]

This worked for me when reboots, spooler restart, adobe repair (without removing Adobe PDF printer first) did not work. Remove Adove PDF printer, repair Adobe DC... done. Thx