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Cannot print with Acrobat in Sonoma.

stang91478321
Explorer ,
Oct 08, 2023 Oct 08, 2023

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I running the latest released (not Beta) version Sonoma on a new Mac and cannot print with Acrobat.  The job goes to the print center, shows up for ~1 sec and then disappears.  No errors.  Printing with other apps works fine, including Adobe apps. Just a problem with Acrobat.  Anyone else seeing this?  

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General troubleshooting , Modern Acrobat , Print and prepress

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correct answers 2 Correct answers

stang91478321
Explorer , Oct 09, 2023 Oct 09, 2023

Contacted Adobe Support and got the following.  Acrobat not printing in Sonoma is a known bug that has not been resolved yet.  The workaround is to click on the "Advanced" button in the print dialog and choose "Print As Image".  That works... for now.  Note that "Print As Image" is a sticky setting and once checked, will remain on for remaining prints, till it is explicitly turned off.

 

Hope this helps.

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Meenakshi Negi Adobe Employee
Adobe Employee , Oct 18, 2023 Oct 18, 2023

Hi All,

 

The latest Adobe Acrobat version (23.06.20360) released addresses this issue. Please update the application to the newest version using the following steps:

- In Acrobat, go to Menu > Help
- Select "Check for Updates."

 

For more information about the new release, refer to the following link: Adobe Acrobat Release Notes.


Let us know how it goes.


Thanks,
Meenakshi

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fantastic_mentor0D4D
Explorer ,
Sep 11, 2024 Sep 11, 2024

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In Response To SolvangSteve

I was printing from Sonoma in Acrobat Pro 2020 last January. Before that, I could save the file and print from Preview.

 

The Text Tool was never fixed, however, which is why Adobe gave me a full refund and I bought Acrobat DC, the Subscription version. Do I like subscription? Absolutely not but everything works now and that's what is important to me.

 

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