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Catastrophic window management under MacOS

New Here ,
Aug 21, 2021 Aug 21, 2021

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Hello,

 

I'm using a MacBook and Adobe Acroabt as default reader. However, the window management of _only_ Adobe Acrobat is an absolute nightmare. If i (dis-)connect my external montior, Adobe is hidden and sometimes can only be opened by forcing a restart of the app. Furthermore, the app likes to disappear or be shifted so bad, that i can't view documents at all.

 

These annoying symptoms only occur for Adobe Acrobat, and even after a new, clean installation, they are present.

 

Am I the only one experiencing these issues?

 

Best,
Kevin

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Crash or freeze , General troubleshooting

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1 ACCEPTED SOLUTION
Community Expert ,
Aug 22, 2021 Aug 22, 2021

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For the most part I am Microsoft Windows 10 user due to this OS required at work;  I haven't been able to test with macOS, but I am familiarized with window managers in Linux OS distributions.

 

Based on what you're describing, and according to Magnet's frequently asked questions, "Adobe Creative Suite & Creative Cloud apps older than 2017 is not supported".

 

See more in the following link:

 

 

If this is not your case, and your Adobe Acrobat Pro is current, check the troubleshooting note of the FAQ ( in the link above ) that mentions about some accessibility functions not working in some installations of Magnet after applying a macOS update.

 

 

 

 

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Community Expert ,
Aug 21, 2021 Aug 21, 2021

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Seems like an issue with the window manager or a setting related to full screen, a gesture, or maybe even a preference for working with multpiple spaces.

 

In which macOS version listed below in the link is this happening?

 

https://support.apple.com/en-us/HT201260

 

 

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New Here ,
Aug 22, 2021 Aug 22, 2021

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Hi,

I'm using Big Sur (11.5.2 (20G95)).

 

Furthermore, regarding window management, I'm using Logitech Options and Magnet.

Do you not have these issues?

 

BR
Kevin

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Community Expert ,
Aug 22, 2021 Aug 22, 2021

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For the most part I am Microsoft Windows 10 user due to this OS required at work;  I haven't been able to test with macOS, but I am familiarized with window managers in Linux OS distributions.

 

Based on what you're describing, and according to Magnet's frequently asked questions, "Adobe Creative Suite & Creative Cloud apps older than 2017 is not supported".

 

See more in the following link:

 

 

If this is not your case, and your Adobe Acrobat Pro is current, check the troubleshooting note of the FAQ ( in the link above ) that mentions about some accessibility functions not working in some installations of Magnet after applying a macOS update.

 

 

 

 

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Community Expert ,
Dec 28, 2024 Dec 28, 2024

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I used to have problems if I directly disconnected my monitor from my Intel macbook. I've learned to power down the monitor before disconnecting.

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