Character Encoding

[deniseh71624625]

I have a document that was sent to me as a pdf. I have to make it accessible for the school website. When I first ran the accessibility checker, 17 things failed, 12 passed. I ran the action wizard>make accessible,  then I had 1 thing fail. The problem is, the thing that failed is the character encoding, which passed the first time I ran the checker. What is happening that running the action wizard>make accessible makes something that passed the first time, fail the 2nd time.

When I click on the word 1, word 2, etc. it does not show me where those things are. How can I try and fix something that I don't know where it is?

[Test Screen Name]

Please give the FULL text of the problem report, there are many potential issues (and non issues) with character encoding, you need to know the difference...

[a_C_student]

"I have to make it accessible for the school website."

What criteria does the school use to determine if a PDF is accessible? If the criteria includes 508, WCAG 2.0 (which 508 now maps to), or ISO 14289 (i.e. PDF/UA) then getting the Acrobat accessibility checker to pass is just the first step. Many PDF accessibility issues require knowledgeable human inspection - they cannot be machine-checked. For example the Matterhorn Protocol includes 87 PDF/UA failure conditions that can be determined by software, and 47 failure conditions that require human judgment.

In your situation I would revert back to the original PDF, fix the 17 issues manually (not by running a wizard), then move on to PAC 3 testing and human checking.