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Combining PDF Portfolio into Single Document

New Here ,
Aug 16, 2022 Aug 16, 2022

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Hello!

 

I have some employees that are having issues combining the documents in a PDF Portfolio into one document. They used to be able to create a PDF portfolio with about 5-6 PDF documents. They would then optimize those doucments all at once. After that they would go to, File>Create>Combine Files into a Single PDF. This would take the files they had in the PDF portfolio and make them one document. Now when they attempt to do that, the "Combine Files into a Single PDF" button does nothing. I also noticed that when having a PDF Portfolio open, most of the Tools are grayed out.

 

Right now, I have found a work around where if I have them open the Combine PDF tool prior to creating the PDF Portfolio, then they are able to use the "Combine Files into a Single PDF" button. While the work around is working for them, does anyone know of a way to fix the problem, so that they can combine the PDFs like they used to. 

 

Thanks

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General troubleshooting

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Community Expert ,
Aug 16, 2022 Aug 16, 2022

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Hi,

I think that once you have create a portfolio, you can't combine the files from within the portfolio itself. The logic behing it is that a Portfolio and a Combined file are 2 different ways to handle a set of documents.

You can:

  • use the orininal files to combine into a single pdf
  • Extract the files from the portfolio to combine them (feels like running in circles)
  • Print the Portfolio to PDF to get a single final file

Can you describe why you create a portfolio and a combined file?

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New Here ,
Aug 22, 2022 Aug 22, 2022

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I believe that the reason they put all the PDF documents in a Portofolio first is to be able to "Optimize" all the documents at one time. From what I understand, this is how they have been doing it for years, so it is just weird that all of a sudden it stopped working. 

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