Conversion Issue- Mac vs. PC

New Here ,
Mar 31, 2022 Mar 31, 2022

Copy link to clipboard

Copied

I've been converting PDFs to .tiffs using Adobe.  I'm using a particular program to process .tiff files that need to be in grayscale.  When I convert PDF to .tiff on my PC, they come out in color, even if the PDF was in grayscale to begin with.  However, if I convert the PDF to .tiff on my Mac, they come out in grayscale.  I'm unsure why this is the case.  Does anyone know what's up here, and whether there's some way I can fix this?

TOPICS
General troubleshooting

Views

65

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 31, 2022 Mar 31, 2022

Copy link to clipboard

Copied

Did you click on the Setting button when exporting to TIFF?

You will see this dialog box:

image.png

 

Worked for me--my PDF showed as grayscale in Photoshop.

 

David Creamer: Community Expert, Adobe Certified Instructor, and Adobe Certified Expert (since 1995)

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 31, 2022 Mar 31, 2022

Copy link to clipboard

Copied

Where do you get that dialog box?

 

Here's what I'm looking at:

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 31, 2022 Mar 31, 2022

Copy link to clipboard

Copied

LATEST

Option 1: Export PDF tools

image.png

 

Option 2: Export menu

image.png

Choose TIFF, then:

image.png

 

David Creamer: Community Expert, Adobe Certified Instructor, and Adobe Certified Expert (since 1995)

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines