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I was using Acrobat to convert a lot of DWF files to PDF without issue.
but today when I try to conver some DWF files, it stopped working with all files. And this message was appeerd:
" conversion of this file format to pdf is not supported "
I using Adobe Acrobat Pro (32-bit) 2022.003.20263
what can I do to solve this problem ???
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Hi ojhk,
Thank you for reaching out.
As the issue occurred recently, try to repair the application installation. In the application, go to Help > Repair Installation.
Check if that helps.
Did you create the DWF files or receive from another source?
If you have old DWF files that you could convert, check if you get the error for those.
It would be helpful if you can share the screen recording for the same.
Thanks,
Meenakshi
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As the issue occurred recently, try to repair the application installation. In the application, go to Help > Repair Installation. >>> I do it , but still same problem
Did you create the DWF files or receive from another source? >>> No
If you have old DWF files that you could convert, check if you get the error for those. >>> I do it , same message appeard
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