Crashes During Reconstructing Document

New Here ,
Jul 28, 2022 Jul 28, 2022

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Running Adobe DC Pro Version 2022.001.20169 64-bit.

While exporting a drawing converted from AutoDesk to .pdf to PowerPoint Adobe closes during the Reconstructing Document process. This is a new issue, just started on 7/25/2022. It only happens when exporting the drawing to PoserPoint and not when exporting to Excel, Word, or to an image. Only Adobe closes, PowerPoint remains open. Re-installed PowerPoint & Adobe, decrypted storage and it continues.

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Edit and convert PDFs

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Adobe Employee ,
Jul 29, 2022 Jul 29, 2022

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Hi Alan,

 

Thank you for reaching out.

 

As we understand, the issue occurs when you try exporting PDF to a PowerPoint file. Is that correct?

Would you mind sharing the PDF file you have created? 

Please check if the issue occurs only with the PDFs created from AutoDesk. 

Also, share the workflow used to create the PDF.

 

Thanks,

Meenakshi

 

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