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1

Create a PDF from Excel within Acrobat tools

New Here ,
Nov 29, 2017 Nov 29, 2017

I have a new Dell computer with Acrobat installed by Dell.

Within the Tools  "Create a PDF" it works fine with a Word document.

Within the same Tools "Create a PDF" I get an error "Missing PDF Maker files" when I try to create a PDF fro a Excel file.

Thanks

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General troubleshooting
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1 ACCEPTED SOLUTION
Adobe Employee ,
Nov 30, 2017 Nov 30, 2017

Hello larryg24522876

We apologize for the inconvenience caused, as per the description above, you are getting an error message of "Missing PDF Maker files" in Excel when you are trying to create a PDF, Is that correct?

Please repair the Office Suite from Control Panel, once the office repairs, restart the computer. If the issue persists, please Repair the installation file of Acrobat from Help menu>Repair installation files.

Restart the computer and check.

If the issue still persists, please try to reinstall the Office suite through Offline installer of Office suite. Use the Office 2016 offline installer - Office Support

You may also refer to Fix PDFMaker unavailability in MS Office

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.

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Adobe Employee ,
Nov 30, 2017 Nov 30, 2017

Hello larryg24522876

We apologize for the inconvenience caused, as per the description above, you are getting an error message of "Missing PDF Maker files" in Excel when you are trying to create a PDF, Is that correct?

Please repair the Office Suite from Control Panel, once the office repairs, restart the computer. If the issue persists, please Repair the installation file of Acrobat from Help menu>Repair installation files.

Restart the computer and check.

If the issue still persists, please try to reinstall the Office suite through Offline installer of Office suite. Use the Office 2016 offline installer - Office Support

You may also refer to Fix PDFMaker unavailability in MS Office

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.

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New Here ,
Nov 30, 2017 Nov 30, 2017

Anand,

Thanks, problem has been fixed.

Thanks for your quick help.

Larry Graham

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Adobe Employee ,
Nov 30, 2017 Nov 30, 2017
LATEST

That's so awesome to hear Larry. Give us a shout if you need any assistance with Acrobat/Reader/Document Cloud Services in future.

- Anand Sri.

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