Create pdf from screen or selection copies background not screen or selection

[dennis_3199]

A few months ago, using Acrobat Pro for Mac, latest version, I noticed that when I try to create a selection of a pdf from a pdf using Adobe menu commands  create a pdf from screen capture, or window capture, or selection capture, Acrobat copies the background screen saver on my computer, not the screen, window, or selection that I am trying to capture.. I decided today to try to find a solution. Help!!! I use this tool a lot!!!

Acrobat Pro 2024..004.20272 on Macbook Pro M4 Pro, 2024,  running Sequoia 15.2

Top: Using Acrobat's Create a pdf from selection capture. Bottom: the selection copied using Apple's command-shift-4 to copy a portion of a screen:

[dennis_3199 · Accepted solution]

OK upgrading to Sequoia 15.3 then prompted installation of Acrobat 2024.005.20400, and that in turn prompted me to grant access to copy screen. So now it works. Weird though--no upgrade ever caused Acrobat to copy background instead of screen. Anyway if anyone else has this problem, try the upgrade route.

[S. S]

Hi @dennis_3199,

Hope you are doing well.

Thanks for writing about what worked for you.

Marking this as a correct answer and closing the thread for future users to use as a reference.

-Souvik