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C
capretp
Participant
May 8, 2020
Answered

Customize Acrobat Pro DC Toolbar on iPad?

  • May 8, 2020
  • 1 reply
  • 1026 views

I’ve been a heavy Acrobat Pro user for years (academic researcher), and have created several custom toolbars on my desktop version. I recently invested in Creative Cloud so I could have full access a full range of Adobe products on mobile devices, including my iPad. However, I cannot figure out how to customize any toolbars on my iPad version, even modest customizations.

 

Is there a way to customize the toolbar on Acrobat Pro DC for iPad? Without a customized toolbar, my workflow with Acrobat is completely ruined, making use of it on iPad pointless for my research.

 

(Note: I just finished a support chat with an Adobe representative for help with this issue, and I was shocked when they told me straight up that they do not offer any customer support for Acrobat Pro DC on iPad. This alone is making me consider cancelling my subscription.)

This topic has been closed for replies.
Correct answer ls_rbls

Adobe Customer Care is not wrong with that statement.

 

First off, you posted an inquiry about Adobe Acrobat Pro DC.

 

You're not using Adobe Acrobat Pro DC on an iPad because it doesn't install or is supported on that architechture.

 

You're using a mobile device, and the Adobe Acrobat Reader mobile app is what you're currently using on that device.

 

Second,  Adobe Reader is free to download, install, and use.

 

What Adobe Customer Care fail to explain to you is that this is an open source application.

 

If you're not familiarized with the open source software term, it simply means that Adobe, as the Copyright holder in this case, released to the public a version of Acrobat Reader under a license that grants all users to study, modify, redistribute to anyone for any purpose, and even change the original code (as defined by the OpenSource Initiative movement).

 

As such, AndroidOS mobile device users must  seek direct support from Google, and iOS users must seek support directly from Apple.

 

In your case, Apple designed and customized their own version of Adobe Reader for iOS devices. So your question here has nothing to do with Adobe Acrobat Pro DC.

 

Third, another important detail that the Adobe Customer Care also didn't informed you about, is that Adobe Reader may be open source software but it is tied up with proprietary software.

 

This is probably were most people get confused.

 

When you use  your Adobe Acrobat Pro DC  subscription, and sign in with your AdobeID using the Reader mobile free app, a few premium editing features get unlocked.

 

These basic editing Adobe Acrobat features and services will stay unlocked until you sign out.

 

Those features  are the proprietary source code that you pay for  with your monthly plan of  Acrobat Pro DC subscription.

 

Last, because every mobile device manufacturer develops its own set of unique software features that are just tailored enough to interact with their hardware technology, I must say again, you need to seek technical support from Apple Customer Care directly... specifically if you downloaded the app from their very own app-store.

1 reply

ls_rbls
Community Expert
ls_rblsCommunity ExpertCorrect answer
Community Expert
May 9, 2020

Adobe Customer Care is not wrong with that statement.

 

First off, you posted an inquiry about Adobe Acrobat Pro DC.

 

You're not using Adobe Acrobat Pro DC on an iPad because it doesn't install or is supported on that architechture.

 

You're using a mobile device, and the Adobe Acrobat Reader mobile app is what you're currently using on that device.

 

Second,  Adobe Reader is free to download, install, and use.

 

What Adobe Customer Care fail to explain to you is that this is an open source application.

 

If you're not familiarized with the open source software term, it simply means that Adobe, as the Copyright holder in this case, released to the public a version of Acrobat Reader under a license that grants all users to study, modify, redistribute to anyone for any purpose, and even change the original code (as defined by the OpenSource Initiative movement).

 

As such, AndroidOS mobile device users must  seek direct support from Google, and iOS users must seek support directly from Apple.

 

In your case, Apple designed and customized their own version of Adobe Reader for iOS devices. So your question here has nothing to do with Adobe Acrobat Pro DC.

 

Third, another important detail that the Adobe Customer Care also didn't informed you about, is that Adobe Reader may be open source software but it is tied up with proprietary software.

 

This is probably were most people get confused.

 

When you use  your Adobe Acrobat Pro DC  subscription, and sign in with your AdobeID using the Reader mobile free app, a few premium editing features get unlocked.

 

These basic editing Adobe Acrobat features and services will stay unlocked until you sign out.

 

Those features  are the proprietary source code that you pay for  with your monthly plan of  Acrobat Pro DC subscription.

 

Last, because every mobile device manufacturer develops its own set of unique software features that are just tailored enough to interact with their hardware technology, I must say again, you need to seek technical support from Apple Customer Care directly... specifically if you downloaded the app from their very own app-store.

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