data in pdf form lost when saved from google browser

[Guest]

I'm using Adobe Acrobat X Pro to edit the pdf form and make it reader extended enabled>Enabled Additional Feature .

After edit and save the file, i noticed that :

1) when user fill in data in online pdf form then save the form to desktop, that data that was fill-in not saved. User is  using google chrome browser.

2) If i download from google chrome browser, and saved the online pdf form into desktop, then open back the form from desktop, fill-in the data and saved the file,that data is saved and not lost.

How to solve the problem? I want the user when fill-in the data online, that data when saved is not lost.

[Bernd Alheit · Accepted solution]

Looks like that the PDF Viewer from Google doesn't save the data.

[Guest]

This problem occur after i upgrade joomla to version 3.6.5.

Problem does not exist if using Internet Explorer.

Version Google Chrome used is Version 57.0.2987.133

Any suggestion, how to solve the problem?

[Bernd Alheit]

Contact the support of Google. No Adobe software is involved.

[~graffiti]

Google uses its own pdf viewer and it really, really hates pdf forms. You cannot use the Adobe Reader plug-in in Chrome.