Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Deleted scanners still in dropdown list - how to get rid of them?

Explorer ,
Dec 08, 2019 Dec 08, 2019

Acrobat Pro DC 19.021.20056, Win 10 Pro 64 bit.

I have had to uninstall/reinstall the drivers for one of my scanners (Brother MFC-J995DW) a couple of times after the drivers failed and I couldn't connect to the scanner via Wi-Fi. However, the deleted scanners are still listed in Acrobat when I use File / Create / PDF from Scanner. They aren't listed in Control Panel (Device Manager or Scanners and Cameras). How can I get rid of them from the dropdown in Acrobat?

Thanks!

TOPICS
Scan documents and OCR
1.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 12, 2020 Jan 12, 2020
LATEST

got the same problem...

there are 7 drivers ans none of them works 

[brother j5730dw] 😞

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines