Disable signatures

[PWS2020]

How can I disable signatures in Adobe. I have a form when I want every time user open the form he have to sign it (with draw function) and not use electronic sign which is saved. That is why I want to disable signatures from it. Is there any way to d

[Meenakshi Negi]

Hi Prachi,

As I understand, you are trying to create a signature field on which the user can only add signature via Draw option.

If that is what you are looking for, it can be done when you send a document for signature using Adobe Sign.

In Adobe Sign, go to Account > Account Settings > Signature Preferences.

Under the headline "Allow recipients to sign and initial by", uncheck all the boxes except "Drawing a handwritten signature and initials on the screen using mouse, stylus or their finger".

Then click on the "Save" tab at the bottom of the screen to save the changes.

Would like to inform you that this setting is only available for the Adobe Sign business-level accounts.

I see that you are subscribed to the Adobe Acrobat DC which includes Adobe Sign individual level service.

However, you may try once contacting the support team and check with them if this can be enabled for your account from there end.

Hope that the information helps.

Let us know if you have any questions or if you are referring to something else.

Regards,

Meenakshi

[PWS2020]

Hi Meenakshi,

Thank you so much for the reply.

I don't have Adobe sign account, how can I contact support team to see if they are able to enable it for my account or not.