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kristih55312826
Participant
June 21, 2017
Answered

Document is missing lines when opened in Pro

  • June 21, 2017
  • 2 replies
  • 1817 views

First I want to metnion, this was not created from Word. It is a report that was downloaded. When I open the pdf in reader or via html, there are lines that separate the data in a table. When I open the same pdf in pro, the lines are removed.

Here is a partial pic of what it looks like in Reader - notice the lines in between each row:

When I open the same doc in Acrobat Pro, it looks like the following - no lines. I need the lines back!! 

This topic has been closed for replies.
Correct answer kristih55312826

I figured it out!!!  It was the “Replace Document Colors” setting. For some reason that was checked.  I turned it OFF and now it works!

2 replies

kristih55312826
kristih55312826AuthorCorrect answer
Participant
June 21, 2017

I figured it out!!!  It was the “Replace Document Colors” setting. For some reason that was checked.  I turned it OFF and now it works!

Dov Isaacs
Legend
June 21, 2017

Adobe Reader and Adobe Acrobat use exactly the same renderer. Thus, if you get different results, it is likely due to preference settings.

Most likely, the problem you are encountering is that of lines that are defined with unreasonably narrow width and possibly at the same time in gray.

Under Preferences (Ctrl-K) in the Page Display pane, there is an option labelled Enhance thin lines. Enabling this option may get those lines back for you. Note that the same option may also have the effect of rendering other lines too thick!

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
kristih55312826
Participant
June 21, 2017

Thanks Dov. I do have that option checked.

Dov Isaacs
Legend
June 21, 2017

Maybe if you can post a sample (or provide a pointer to me by private message via these forums), I can take a look at it and give you a more definitive analysis.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)