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Drawings not visible on Acrobat

New Here ,
Aug 13, 2020 Aug 13, 2020

I used the drawing tool on the OneDrive pdf viewer/editor to do my homework on my tablet. 

 

When I saved it, I tried to open it on my computer's Acrobat and found that the drawings were incomplete and there is an error message. 

Haziq0D44_0-1597382516957.png

 

I opened on chrome and the drawings were visible again. 

Haziq0D44_1-1597382550466.png

 

I tried opening the file on my tablet using the Acrobat app too and the same issue occured. Seems like the problem only exists when I open with Acrobat.

 

Anyone knows why?

TOPICS
Edit and convert PDFs , General troubleshooting
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Community Expert ,
Aug 13, 2020 Aug 13, 2020

There is a error on the page. Acrobat Reader doesn't ignores this error.

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New Here ,
Aug 14, 2020 Aug 14, 2020

Thanks for the prompt reply Bernd. 

 

How should I go about troubleshooting this such that I can see my drawings clearly on Acrobat?

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Adobe Employee ,
Aug 21, 2020 Aug 21, 2020
LATEST

Hi Haziq993,

Could you please slightly move the incomplete Annotation in Acrobat Desktop and see if it resolves the issue?

 If you click on the annotation, a selection box will appear around it. If you move the selection box, the issue should be fixed. If you save then the annotation should render properly in future as well. But, the annotation position will be affected by this.

Kindly let us know if it helps.

 

Regards,

Arvind

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