Drop down date field inoperable

[valeriecarina]

I have created a form that includes a drop-down date field, which I've done several times before with no issue, and while the arrow is there to click to select the date, when I click it, my computer just makes a sound, nothing happens within Acrobat. This is driving me crazy! I've tried deleting the field altogether, creating a new one, and same thing, clicking the arrow does nothing. Any help would be greatly appreciated, I've never had this problem before. 

File is attached 🙂

[try67]

Can you share the actual file with us?

You can attach it to the original message using the tiny paperclip icon at the bottom when you edit it, or upload it to a file-sharing website (like Dropbox, Google Drive, Adobe Cloud, etc.), generate a share link and then post it here.

[valeriecarina]

Just wanted to add I saw a previous community post that mentioned app preferences needed to be reset, which I did and that didn't correct the problem. The thread also mentioned it may be a monitor used when docking that's blocking the field from working as expected, and that undocking and just using the computer would get the dropdown to work, and that didn't work for me either.

[valeriecarina]

I attached an edited version of the file, still can't use the date field. 

[try67]

Use a text field, not a drop-down.

[valeriecarina]

Yeah, I could do that, but that doesn't offer the user convenience to select vs. type in the date, which reduces fat-finger mistakes. I've never had this issue before, and I've made several forms with drop-down date fields. Have you not encountered this before? I will do the text field as a workaround but was more hoping for a solution.

[try67]

Not true. If the user has a relatively new version of Reader clicking into a text field with the Date setting selected will cause a calendar widget to appear.

[valeriecarina · Accepted solution]

Ok, I will change it to that. Thanks for the suggestion. I didn't realize the widget would appear w/o the drop-down field.

[Heatley24576421wbdt]

Hi, I have the same problem as @valeriecarina - I tried to replace with the text field and it's still doing the same thing. What else can I do?

[Bernd Alheit]

How does you create dropdown date field?

[valeriecarina]

In the Prepare tool, I put a drop-down field and formatted it as a date mm/dd/yyyy and made it required.

[Bernd Alheit]

In your drop-down field I can*t see any item under options.

[valeriecarina]

Oh, so when i create a field like that for date, I'd have to have supplied the dates for the user to choose from. That makes sense, I didn't think of it that way. No wonder it wouldn't work. Thank you!!

[rfibish]

How did you do this?

[Suquia5CCA]

Para fecha debes utilizar un campo de texto y validarlo como fecha. Cuando la persona que rellene la fecha lo haga, en Adobe Reader DC, le aparecerá solo el desplegable con el calendario. Saludos.