Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Drop-down List Won't Keep Selection

New Here ,
Oct 04, 2024 Oct 04, 2024

Hello!  I'm working on an Adobe Form that has a vertical column of 15 cells, each having a drop-down list of 5 different selection options. When the form is tested, each time a selection is made in the next subsequent drop-down list below it, ALL 15 drop-down selections change to the new selection just made. 

 

The form documents money collected. The drop-down selections for the payment type/method are 1. "Select Method" (set to default in case they are more lines than needed i.e. less than 15 individual payment were collected ), 2. "Cash", 3. "Check", 4. "Credit Card", 5. Money Order. "Commit selected value immediately" is selected and all of the drop-down cells are locked. TIA for your help!!

TOPICS
Create PDFs , General troubleshooting , How to , PDF forms
1.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Community Expert ,
Oct 07, 2024 Oct 07, 2024

Fields with the same name can only have 1 value.  When you change any of them, all the others will change.  Rename them Payment Method1, Payment Method2...Payment Method3 and that should fix it.

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 04, 2024 Oct 04, 2024

Would the dropdown fields happen to have the same name?  If not, please upload the form.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 04, 2024 Oct 04, 2024

I'm not positive I understand you. All drop-down list selection options are exactly the same. (For every payment collected, the payment method has to be selected.)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 04, 2024 Oct 04, 2024

Not the list selections.  The field names - are they the same field names?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 07, 2024 Oct 07, 2024

Yes, each of the 15 fields is titled "Payment Method". 

Kellie390032568d0a_0-1728308275927.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 07, 2024 Oct 07, 2024

Fields with the same name can only have 1 value.  When you change any of them, all the others will change.  Rename them Payment Method1, Payment Method2...Payment Method3 and that should fix it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 07, 2024 Oct 07, 2024

Thank you! Already working on it. I assumed that's where the conversation was going. Thanksagain!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 07, 2024 Oct 07, 2024
LATEST

That was the issue. It works perfectly now. Thanks so much for your help!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines