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Drop-down List Won't Keep Selection

New Here ,
Oct 04, 2024 Oct 04, 2024

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Hello!  I'm working on an Adobe Form that has a vertical column of 15 cells, each having a drop-down list of 5 different selection options. When the form is tested, each time a selection is made in the next subsequent drop-down list below it, ALL 15 drop-down selections change to the new selection just made. 

 

The form documents money collected. The drop-down selections for the payment type/method are 1. "Select Method" (set to default in case they are more lines than needed i.e. less than 15 individual payment were collected ), 2. "Cash", 3. "Check", 4. "Credit Card", 5. Money Order. "Commit selected value immediately" is selected and all of the drop-down cells are locked. TIA for your help!!

TOPICS
Create PDFs , General troubleshooting , How to , PDF forms

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Community Expert ,
Oct 04, 2024 Oct 04, 2024

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Would the dropdown fields happen to have the same name?  If not, please upload the form.

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New Here ,
Oct 04, 2024 Oct 04, 2024

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I'm not positive I understand you. All drop-down list selection options are exactly the same. (For every payment collected, the payment method has to be selected.)

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Community Expert ,
Oct 04, 2024 Oct 04, 2024

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Not the list selections.  The field names - are they the same field names?

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New Here ,
Oct 07, 2024 Oct 07, 2024

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Yes, each of the 15 fields is titled "Payment Method". 

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Community Expert ,
Oct 07, 2024 Oct 07, 2024

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Fields with the same name can only have 1 value.  When you change any of them, all the others will change.  Rename them Payment Method1, Payment Method2...Payment Method3 and that should fix it.

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New Here ,
Oct 07, 2024 Oct 07, 2024

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Thank you! Already working on it. I assumed that's where the conversation was going. Thanksagain!!

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New Here ,
Oct 07, 2024 Oct 07, 2024

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That was the issue. It works perfectly now. Thanks so much for your help!!

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