Droplets not working on MacOS Ventura

[Kristel_V]

Hello,

I recently updated to macOS Ventura 13.0 but now one of my droplets is not working. I've created a droplet to convert pdf files to text outlines, but when I drop a file onto the droplet macOS gives me a pop up message saying the droplet is damaged: "Droplet is damaged and cannot be opened. Move it to the trash bin" (my macOS is in Dutch so translation might not be accurate). 

I've tried reinstalling Acrobat and give Acrobat full disk access (also creating the droplet again each time), but nothing seems to work. It's also worth mentioning that I have installed a custom Preflight profile provided by my company. This Prefilight profile worked fine up until now. 

I hope someone has a solution. Please let me know if I need to provide you with more information.

[ja1064271]

To de-quarantine an application:

Type: xattr -rd com.apple.quarantine

Press: <Space>

Drag and drop the app into Terminal

Press: <Return>

How to codesign applications In Terminal:

Type: codesign -f -s - --deep

Press: <Space>

Drag and drop the app into Terminal

Press: <Return>

Directions:

Place Droplet on desktop.

Open Terminal and copy and paste de-quarantine type as shown above, followed by a space. Then drag the Droplet from your desktop into the Terminal window. Hit enter, enter your user password. 

Now do the same for codesign as indicated above.

Make sure Acrobat is quit.

Drop a pdf onto the Droplet. A small Dialog Box should appear briefly on the screen saying that the “Droplet name” wants access to control Adobe Acrobat. Click OK. You have to be quick about it as the Dialog Box goes away pretty fast. If it does, just drop the pdf on the Droplet again and be ready for it.

The Droplet should now work as normal.

This worked for me on MacOS Ventura 13.3.1, M1 Ultra, Acrobat 2023 v.23.1.20063.0

[Rickyvt · Accepted solution]

The CTRL / open trick on Sonoma and the Mac Studio does not seem to work anymore. But I found this solution: 

1.  Open system settings
2. Go to Privacy and Security
3. Choose Accessibility
4. Press the + button
5. Now choose the droplet in the File Manager and press Open (at least that's what shows in Dutch, I hope it's the same in English)
6. I think I had to restart Photoshop

You should be able to use the droplet now...

[Kassy34892168648c]

this was working great for me, but all of a sudden, the droplet won't actually add to this menu. I go through all the steps and it just never goes thru. Any ideas? I'm totally stumped!

[darrenr47637363]

This only works for ONE droplet, try and add another droplet via + button and it doesn't add to the list. I have 6 droplets so this is still not a solution sadly.

[PaperworkRules]

Hi this is the way i got the droplets to work.

Seems if i control click now to open droplet, first time doesnt work, second or third control click attempt to open does, then I press capture then OK, then cancel the process (save at this point destroys the droplet so don't save)Now when you drop the pdf onto the droplet, it works, this method is working 100% for me now. Hope this helps you.