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1

E-signing services are temporarily unavailable. Please try again later.

New Here ,
Jan 23, 2025 Jan 23, 2025

I have been trying to request signatures using the app and web but I am receiving the same issue. 

 

My company revoke my access before but they gave it back now, which might be the issue. 

 

Is someone experiencing the same issue?

TOPICS
PDF , PDF forms , Standards and accessibility
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Adobe Employee ,
Mar 31, 2025 Mar 31, 2025

Hi there

 

Hope you are doing well and sorry for the trouble.

 

Please try to logout of the application, reboot the device once and re-login with the same Adobe ID and try again and see if that works.

 

 

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Community Beginner ,
Mar 31, 2025 Mar 31, 2025

We've already tried that multiple times. We also deleted their accounts and re created them in adobe admin console. Still not working.

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New Here ,
Apr 14, 2025 Apr 14, 2025

The desktop apps also don't work.

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New Here ,
Apr 14, 2025 Apr 14, 2025

I've tried it on two different computer and 6 different browsers with no avail.

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New Here ,
Apr 03, 2025 Apr 03, 2025

I seem to be having a similar issue when trying to create an esign template

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New Here ,
May 21, 2025 May 21, 2025

For anyone reading through the thread. My issue was Licesing. Adobe sign needing another licese assoasiating with my enterpirse account hope this helps.

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New Here ,
Apr 08, 2025 Apr 08, 2025

I have an employee that is having this issue. Keep getting the same temporarily unavalible. Can someone check her account please?

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New Here ,
Apr 10, 2025 Apr 10, 2025

Can someone please private message me to have an employee email checked please? They are recieving this same error and its been a few days of troubleshooting with no luck. Thanks. 

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New Here ,
Apr 14, 2025 Apr 14, 2025

I have been having the same issue since February. I have an active account. Adobe should credit us for the down time. This is ridiculous.

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New Here ,
Apr 14, 2025 Apr 14, 2025

I'm getting the following message when visiting Adobe Acrobat Sign: Your account has been deactivated. Please contact your support staff.

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New Here ,
Apr 15, 2025 Apr 15, 2025

This happened to me as well after my account was deactivated and reactivated at the same company. My administrator tried everything and permissions show I should have access but I still can't request signatures. Hopefully Adobe can find a fix for this because it seems to an internal technical error when accounts are reactivated. 

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New Here ,
Apr 16, 2025 Apr 16, 2025

At my company we are having the same issue. Restarting and logging in does not do a thing. 
How come this issue is been going on for so long?
And how can we fix it?

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New Here ,
Apr 18, 2025 Apr 18, 2025

Same issue here.

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New Here ,
Apr 28, 2025 Apr 28, 2025

Experiecing the same issue here. Anyone got a solution?

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New Here ,
May 01, 2025 May 01, 2025

Same Issue here

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New Here ,
Jun 24, 2025 Jun 24, 2025

I'm experiencing the same issue. Has this problem been resolved?

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New Here ,
Jun 24, 2025 Jun 24, 2025

I'm having the same issue, My account is enterprise account.

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New Here ,
Jul 01, 2025 Jul 01, 2025

I am having the same issue where it won't let me request an e signauture!

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New Here ,
Jul 16, 2025 Jul 16, 2025

I guess they won't fix this issue, gonna have to go get docusign?

 

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New Here ,
Jul 23, 2025 Jul 23, 2025

Same issue, talked with support still facing the same issue nothing helped 

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Adobe Employee ,
Jul 29, 2025 Jul 29, 2025

Hi @Nish5C26,

 

Hope you are doing well. Sorry for your experience with using Acrobat Sign services.

 

We were experiencing server issues at the time you posted your query on the community.

 

The servers are up and running now. Would you mind giving it another try and letting us know if it works for you?

 

Let us know how it goes.


Regards,
Souvik.

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New Here ,
Jul 29, 2025 Jul 29, 2025

I have the same issue with e-sign access 

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Adobe Employee ,
Aug 01, 2025 Aug 01, 2025

Hi @sergii_9807,

 

Hope you are doing well. Sorry for the trouble with using e-signature services.

 

As checked on https://adobe.ly/4mIzhGb we were experiencing issues with the E-sign services during the time you posted the query.

 

Please give it a try again and let us know if it works for you.


Regards,
Souvik.

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New Here ,
Aug 27, 2025 Aug 27, 2025

Same issue: E-Signatur-Dienste sind vorübergehend nicht verfügbar. Versuche es später erneut. 

 

Could you please help asap? 

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New Here ,
Aug 27, 2025 Aug 27, 2025

I'm getting that same message. I've tried all the suggestions listed and nothing works. If anyone got it to work, what was the solution?

 

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