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I have been trying to request signatures using the app and web but I am receiving the same issue.
My company revoke my access before but they gave it back now, which might be the issue.
Is someone experiencing the same issue?
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Hi there
Hope you are doing well and sorry for the trouble.
Please try to logout of the application, reboot the device once and re-login with the same Adobe ID and try again and see if that works.
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We've already tried that multiple times. We also deleted their accounts and re created them in adobe admin console. Still not working.
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The desktop apps also don't work.
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I've tried it on two different computer and 6 different browsers with no avail.
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I seem to be having a similar issue when trying to create an esign template
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For anyone reading through the thread. My issue was Licesing. Adobe sign needing another licese assoasiating with my enterpirse account hope this helps.
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I have an employee that is having this issue. Keep getting the same temporarily unavalible. Can someone check her account please?
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Can someone please private message me to have an employee email checked please? They are recieving this same error and its been a few days of troubleshooting with no luck. Thanks.
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I have been having the same issue since February. I have an active account. Adobe should credit us for the down time. This is ridiculous.
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I'm getting the following message when visiting Adobe Acrobat Sign: Your account has been deactivated. Please contact your support staff.
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This happened to me as well after my account was deactivated and reactivated at the same company. My administrator tried everything and permissions show I should have access but I still can't request signatures. Hopefully Adobe can find a fix for this because it seems to an internal technical error when accounts are reactivated.
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At my company we are having the same issue. Restarting and logging in does not do a thing.
How come this issue is been going on for so long?
And how can we fix it?
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Same issue here.
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Experiecing the same issue here. Anyone got a solution?
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Same Issue here
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I'm experiencing the same issue. Has this problem been resolved?
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I'm having the same issue, My account is enterprise account.
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I am having the same issue where it won't let me request an e signauture!
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I guess they won't fix this issue, gonna have to go get docusign?
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Same issue, talked with support still facing the same issue nothing helped
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Hi @Nish5C26,
Hope you are doing well. Sorry for your experience with using Acrobat Sign services.
We were experiencing server issues at the time you posted your query on the community.
The servers are up and running now. Would you mind giving it another try and letting us know if it works for you?
Let us know how it goes.
Regards,
Souvik.
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I have the same issue with e-sign access
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Hi @sergii_9807,
Hope you are doing well. Sorry for the trouble with using e-signature services.
As checked on https://adobe.ly/4mIzhGb we were experiencing issues with the E-sign services during the time you posted the query.
Please give it a try again and let us know if it works for you.
Regards,
Souvik.
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Same issue: E-Signatur-Dienste sind vorübergehend nicht verfügbar. Versuche es später erneut.
Could you please help asap?
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I'm getting that same message. I've tried all the suggestions listed and nothing works. If anyone got it to work, what was the solution?
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