Edit PDF using MS PAINT

[TheWeatherheadTeam]

Hello, 

Before W11 update I was able to edit PDF using MSPAINT tool directly from the pdf without having to convert it to jpeg.

Now I have this message(See picture attached) and in Content editing I dont have  Image editor profile.

Please help

[TheWeatherheadTeam]

Hi All

This issue is fixed with the new release 22.2.20212, now available. Please update the application from the help menu > check for updates and reboot the computer once.

For more information about the new release please go through the help page https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

Regards

Amal

[Midwest Defense]

Thank you so much for fighting this battle for me. I was pretty frustrated, I can't imagine the frustration you trailblazers experienced. Thx windows for your helpful update, and for reminding me why I never click "yes". 

[Ting Shu26037048937v]

Cool! Big thanks to your answer! Your help is much more useful than the official one.

[Steve5E75]

Is Adobe going to update the softwear to allow for the use of paint?

[Bevi Chagnon - PubCom.com]

If you're using Windows 11, then Microsoft changed MS Paint. At first it wasn't available in Win11, now it's back but revamped and in a new location in your Windows folder.

Previously, in Windows 10, Paint.exe was located in C:\Windows\System 32 folder.  But in Windows 11, it's no longer in that folder.

Unfortunately, I can't find where in Windows 11 Paint.exe is now located and I've searched the entire Windows folder. However, it is available under the new Start menu in the All Apps button.

Maybe someone else knows where Paint.exe is now stored in Windows 11. Without knowing its location, we can't select it in Acrobat when editing graphics.

@amal / Adobe, can Adobe adjust this option in Acrobat on Windows 11 systems? It's not launching Paint.exe anymore.

[Amal.]

Hi @Bevi Chagnon - PubCom.com

Thanks for sharing the info. This issue is already reported to our engineering team and they are working on it to find a fix.

We will share the update as soon as we get any news from them.

Regards

Amal

[Bevi Chagnon - PubCom.com]

Thanks, @Amal. 

[Geoff L.]

I've actually found it, its located at 

C:\Program Files\WindowsApps\Microsoft.Paint_11.2203.2.0_x64__8wekyb3d8bbwe\PaintApp\mspaint.exe.

However, in Windows 11, the WindowsApps folder is hidden and locked down hard. I can only access it when I'm using a network admin account, and I can't change permissions on the folder. With the address, I can access the PaintApp folder. Opening the MSPaint application from here worked so I tried copying the address to see if adobe can maybe make it past the permissions wall, but no luck.

[Fernando243931590ugt]

@Geoff L. Thank you!

This worked for me.

[Amal.]

Hi there

We are sorry to keep you waiting.

This issue is already reported to our engineering team, they are still working on it to find the fix.

We will share the update as soon as we get any news from them.

Regards

Amal

[Amal. · Accepted solution]

Hi All

This issue is fixed with the new release 22.2.20212, now available. Please update the application from the help menu > check for updates and reboot the computer once.

For more information about the new release please go through the help page https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

Regards

Amal

[Amal. · Accepted solution]

Hi All

This issue is fixed with the new release 22.2.20212, now available. Please update the application from the help menu > check for updates and reboot the computer once.

For more information about the new release please go through the help page https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

Regards

Amal

[Thorhoo]

I would like to ask why this problem in Adobe Acrobat Pro 2020 (version number: 2020.005.30441) can not be solved a little? As a user of this version, I am very much looking forward to the official release of the update to solve this problem, thank you!

[Amal.]

Hi @Thorhoo 

Hope you are doing well and sorry to hear that

Please try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

If it still doesn't work, would you mind collecting the Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html , Procmon logs (Win Only) https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html  and share them via any cloud storage? Just upload the log file to the cloud, generate the link, and share that link with us for further investigation.

Regards
Amal