Embedded Scanned PDF in an Excel Spreadsheet - Open from Spreadsheet Errors Insufficient Data

[Angelique332906604um2]

Adobe Acrobat errors and the picture display is wrong. Click OK and close then the picture opens correctly. 

Updated Adobe. No Microsoft 365 updates. Works as long as the PDF isn't scanned.  Tried different scanners and DPI settings. 

Also tried the following:

Check with a different file, as it could be a file specific issue or its a secured file.
Navigate to Acrobat>Edit>Preferences>Page display>check "Show large images">OK>close reopen app.
Open Acrobat>help>check for update
For testing,
Navigate to Adobe Acrobat>Edit>Preferences>Security (Enhanced)>disable "Protected View" and "Enhanced Security">OK>close and reopen Acrobat
Nothing resolved this. 

Has anyone seen this before?

Looking forward to your replies.

[Amal.]

Hi there

Hope you are doing well and sorry for the delay

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20555 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.

Also go through the help page https://adobe.ly/3UZu567 and check.

Let us know how it goes.

~Amal