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Error 2148073501 when attempting to sign documents

Guest
Oct 10, 2017 Oct 10, 2017

I'm attempting to sign a PDF with a CAC card. It's worked fine up until a couple of weeks ago. Now I get an error code 2148073501 after choosing the certificate to use. I have tried all certificates, removed and replaced the certificates, restarted the cryptographic service, and searched Google extensively.

The exact error is show in the image, but here it is in text form too:

The Windows Cryptographic Service Provider reported an error:

Provider DLL failed to initialize correctly.

Error Code: 2148073501

Untitled.jpg

What does this error mean, and how can I fix it? I would rather not have to reinstall Windows 10 just to fix this little issue...

TOPICS
Security digital signatures and esignatures
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1 ACCEPTED SOLUTION
Guest
Oct 10, 2017 Oct 10, 2017

Thanks for the reply. I actually resolved this just now by updating ActivClient on my computer to version 6.2.0.174 FIXS1303006 on Windows 10 64 bit.

Hope this will help someone else.

View solution in original post

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Adobe Employee ,
Oct 10, 2017 Oct 10, 2017

Hi Bmgarton,

As per the description above, you are getting error code 2148073501 when attempting to sign a PDF document, Is that correct?

Please refer to the following links which discuss the similar issue: Error 2148073513 When Attempting To Digitally Sign In Acrobat 11 Standard  Link: https://forums.adobe.com/thread/1156315

Windows Cryptographic Service Error 1400 In Adobe Reader DC When Using Signing Certificate  Link: https://forums.adobe.com/thread/2279363

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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Guest
Oct 10, 2017 Oct 10, 2017

Thanks for the reply. I actually resolved this just now by updating ActivClient on my computer to version 6.2.0.174 FIXS1303006 on Windows 10 64 bit.

Hope this will help someone else.

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Adobe Employee ,
Oct 11, 2017 Oct 11, 2017
LATEST

Hi Bmgarton,

Glad it's working now! Thank you for sharing the workaround.

Feel free to contact us if you face any issue in future.

Regards,

Anand Sri.

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