Error al editar imágenes y objetos

[Iñigo29520096q15u]

Hola,

Al intentar editar algún elemento de un PDF (imagen u objeto), Acrobat me indica que "no puede iniciar la aplicación de edición de imágenes que ha especificado. Comprouebe la ubicación de la aplicación en el panel Edición de contenido del cuadro de diálogo Preferencias".

Revisada la configuración del programa, la ruta tanto de Photoshop como de Illustrator son correctas.

He desinstalado y vuelto a instalar el programa pero el problema persiste.

¿Alguien puede aportar algo de luz?

Gracias de antemano.

[Amal. · Accepted solution]

Hi @Iñigo29520096q15u 

Hope you are doing well and thanks for reaching out.

As a first step, I suggest checking the version of Acrobat DC you're using and updating it to the recent version 23.01.20143 if you haven't done so already. This might resolve the issue you're experiencing. You can check for updates by going to Help > Check for updates.

If you've already updated and the issue persists, I suggest temporarily disabling the "Enable protected mode at startup" feature to see if it resolves the problem. You can do this by going to Edit (Win), Adobe Acrobat (Mac) > Preferences > Enhanced Security > uncheck the box next to "Enable protected mode at startup" > click OK and reboot your computer.

Note: Please keep in mind that turning off the security feature should only be a temporary measure to test the issue, and it's essential to turn it back on to avoid any security risks.

I hope these steps help resolve the issue and keep us posted on the results.

Regards

Amal

[Iñigo29520096q15u]

hi amal
Thanks for your answer.
The problem has disappeared by disabling "enable protected mode at startup".
But, if this solution can only be temporary, what could be the definitive solution?
Regards,
Inigo