Error message 1310 Adobe Acrobat 9.0 on Windows 10

[deannaw58993539]

I am trying to install Acrobat Professional 9.0 from a CD on my Windows 10 Operating System.

Just received a new serial number yesterday.

It runs up to about 99% then I receive an error message:

I tried to download a version online and install it and I received the same error message.

What can I do to correct this error?

[kglad]

Error 1310: "Error writing to file: C:Config.Msi..." | Adobe Creative Suite 4

[deannaw58993539]

Still looking for information pertaining to Acrobat Pro 9.0 installation on Windows 10 operating system.

Below is a picture of the error message that I get.

[Adorobat]

Hi Deannaw,

Based on the issue description mentioned above, you are receiving error 1310 when trying to install Acrobat 9 on your Windows 10 machine, is that correct?

Please refer to the steps suggested in the following links:

Error 1310. Unable to update / repair / install

Error 1310 installing Reader

Error 1310: "Error writing to file: C:Config.Msi..." | Adobe Creative Suite 4

Let us know how it goes.

Shivam

[deannaw58993539]

I don't think these solutions apply to my problem.

I think the problem stems from the incompatibility of Acrobat Pro 9.0 and Windows 10 Operating System.

I need to know if there is a work around to allow me to install this program on my laptop that has Windows 10.

[Adorobat]

Yes, you are correct. You may try installing Acrobat 9 on your machine, it may or may not work as you mentioned there is a compatibility issue between Acrobat 9 and Windows 10. The above issue you have posted a screenshot of indicates there is an issue while accessing the directory. You may try the steps suggested in the above link which addresses this issue.

-Shivam

[deannaw58993539 · Accepted solution]

I used the instructions from this link: Error 1310. Unable to update / repair / install

It worked! Changed the ActiveX to AAA and used the administrator name for my laptop and no company name.

So, Acrobat 9.0 can be installed on a computer using Windows 10 operating system, you just need to know the work around.