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Hi, Can you confirm the operating system and exact version of your software.
Can you explain what you mean by 'adding an email address to a document' ? is that to share it, as text on the form or function of a button?
Is this hapening for other files you have or only this one?
What security options are applied to the file (File>Properties>Security)?
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To provide some additional context, I'm attempting to prepare and send a document for an e-signature. See attached video of the experience.
Steps:
1. I open the PDF and use the "request signature" tool
2. I add the email address and click "Specify where to sign"
3. Error message appears
Computer and Acrobat Specs
Yes, using a MacBook pro, OS 12.6.2
Adobe version
Architecture: x86_64
Processor: Intel
Build: 22.3.20281.0
AGM: 7.0.1
CoolType: 8.1.0
JP2K: 3.0.1.51486