Error message

[coliviaknight]

Getting messages that my installation might be corrupt when I try to convert pdf to Word or try to create a form. I am opening Acrobat through my Creative Cloud account.

[Meenakshi Negi]

Hi coliviaknight,

Thank you for reaching out.

Please try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html. 

If you still get the error message, share the screenshot with us.

Let us know how it goes.

Thanks,

Meenakshi