Error updating Adobe Acrobat

[Freakerz]

Hello.

When i try to update Adobe Acrobat, i get an error message:

" Error by trying to upgrade the file C:\Program Files\Adobe\Acrobat DC\Acrobat\AcroCloudConnect.dll.
The file maybe has been upgraded by another way, so it can't be upgraded with this program patch.
You can get more informations by the developer of this program patch "

What can i do to fix this?

[Abambo]

What is your OS and version?

Did you try to uninstall and reinstall?

[alexfreu69]

Same issue here. 

Error 1328

Error applying patch to file C:\Program Files\Adobe Acrobat DC\Acrobat\AcroCloudConnect.dll.

Windows 10 22H2 19045.4046, x64

Adobe Acrobat Pro (64-bit) 2024.001.2064 

I already tried to repair Adobe Acrobat. I did not try to uninstall and reinstall it completely.

[alexfreu69]

The issue is discussed here as well: https://community.adobe.com/t5/acrobat-discussions/update-failed-error-1328-applying-patch-acrocloud...

The temporary solution is, to apply "C:\ProgramData\Adobe\ARM\Acrobat_24.001.20604\AcrobatDCx64Upd2400120615_incr.msp" manually and ignore every error 1328.

[Freakerz · Accepted solution]

Thanks for the answer. But from one day to another, after my computer was restarted, the updated completed itself.

So case closed for now 🙂