Error when selecting a tool.

[Andrew37015887oaoc]

I have a user who has an Adobe Liscense that is receiving an error everytime they select a tool.

Whether it's selecting 'Edit a PDF' or 'Fill and Sign' for example, the following message pops up. 

"You do not have access to this feature. Please contact your IT admin for more details."

I had the user sign out of Adobe and sign back in, and is still met with the same error.

Any help on this is greatley appriciated. Thanks!

[Amal.]

Hi @Andrew37015887oaoc 

Hope you are doing well and thanks for reaching out.

Please go through the help page : https://helpx.adobe.com/acrobat/kb/error-You-do-not-have-access-to-this-service-please-contact-your-... and see if that works for you.

~Amal