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Excel to PDF Loss of Images

Community Beginner ,
Dec 18, 2019 Dec 18, 2019

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We recently accepted a Office 365 update on oall of our work computers. Since the update we lose images contained in Excel everytime we convert it to PDF. The issue is with our report covers which contains 3 images, one of the images is consistantly fine but the other 2 have different issues on each conversion.

 

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Create PDFs , Edit and convert PDFs , Print and prepress

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Community Beginner ,
Dec 18, 2019 Dec 18, 2019

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Hi, I have exactly the same issue. I just had a chat with support. They know there is a bug "ADC 4290060" and are actually working on it. No sollution yet..

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Community Beginner ,
Dec 18, 2019 Dec 18, 2019

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Same exact issue here. Very disruptive to my work and following along eagerly.

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New Here ,
Jan 03, 2020 Jan 03, 2020

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I'm having the same issue.  Is there a resolution on how to fix this? 

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Community Beginner ,
Jan 08, 2020 Jan 08, 2020

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Not that I have found.

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Community Beginner ,
Jan 08, 2020 Jan 08, 2020

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Adobe says they "are on the verge of a fix" but in the mean time I have been using https://documentcloud.adobe.com

It is a couple more clicks but the only option right now

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Community Beginner ,
Jan 08, 2020 Jan 08, 2020

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Hi, I'm waiting...

In the mean time I use "Print" and then "Microsoft print to PDF" option for my Excel files

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New Here ,
Jan 22, 2020 Jan 22, 2020

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Hello!

 

Does anyone have an update on this by chance?

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Community Beginner ,
Jan 22, 2020 Jan 22, 2020

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Ours just started working again this morning

 

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Community Beginner ,
Jan 22, 2020 Jan 22, 2020

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Unbeleivable!

Mine also works properly now.... Yeah!!!

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