“Exception processing message 0xc0000139 unexpected parameters” (QuickBooks) [2021]

[defaultbyunrtfmjwih]

"Exception processing message 0xc0000139 unexpected parameters"

Kann mir hier jemand helfen ?

[kglad]

see if this helps, https://quickbooks.intuit.com/learn-support/en-us/help-article/manage-users/troubleshoot-pdf-print-p...

[CoolTooler007]

Already tried this fix and it didn't work. I've also tried uninstalling and reinstalling Quickbooks, to no avail. I thought maybe Adobe wanted me to purchase their product but I tried doing the Adobe Pro free trial and i'm still getting the same error. 

[CoolTooler007]

I found a fix for anyone else having this issue. First you have to uninstall Adobe, I used Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html . Then I found this version to install: 

https://get.adobe.com/reader/enterprise/ . You have to disable automatic updates if not, the program will automatically update itself before you even get started. I used these two methods to disable automatic updates for adobe: 

How to Disable Automatic Update in Adobe Reader DC - wintips.org - Windows Tips & How-tos

Automatic Updates - Adobe Acrobat and Reader

I don't know why this is the only version of Adobe that will work with Quickbooks. 

Hope this can help anyone else in the same mess I'm in. 

[kglad]

wait a minute.  were you using acrobat reader when you posted your initial message about  0xc0000139?

[CoolTooler007]

No, Acrobat DC Pro and Creative Cloud. Like I said, the only version of Adobe that will work with Quickbooks without getting the 0xc0000139 error when hitting the CTRL key is the one in this post. All other versions i've tried glitch when ever I use the CTRL key shortcut while QB is open. 

[kglad]

so, you've down-graded from a paid acrobat to free reader, correct?

addendum: nvm, i see you were using the acrobat pro trial to test if it would solve the problem you probably noted while running reader.

and i assume, you're happy with what you have now and do not want an acrobat pro subscription even if it worked well with quickbooks, correct?

[CoolTooler007]

I did downgrade but it has to be this specific version Adobe Reader. If it automatically updates, as soon as it does, the error is back. Thats why you must disable automatic updates. 

[CoolTooler007]

If it worked well I would go to the paid one since I can update Adobe with no problem but until this issue is resolved I am not paying for anything. 

[kglad]

understood.  can you report the problem here, https://www.adobe.com/products/wishform.html

[CoolTooler007]

Done

[kglad]

thank you!

[John346175882aoq]

Similar problem with "Adobe Acrobat / Adobe X" x Quickbooks x Word x Excel x Outlook. Force crash on any of these microsoft applications and or error code 0xc0000139 occurs only when any quickbooks instance is open in task manager.

Temporary fix is task manager close ALL quickbooks, its updaters and backup instances. (About 6 instances)

Permanent fix is Adobe > Preferences > Security Enhanced > Disable Protected Mode at Start up > Ensure Protected view is OFF > Restart PC
+ Go into all microsoft application (word, excel, outlook etc) repeat these steps
Options > Add-ins> "Manage Add-ins" GO > Uncheck any instance of adobe add ins >Save 

[Joseph340916370c1k]

Some of our users have encountered an issue with Adobe Acrobat in regards to copying text. When a user logs into a QuickBooks company file, they are unable to copy text. They received the following error: " Windows Entry Point Not Found. Exception Processing Message 0xc0000139 - Unexpected parameter."

When out of the QB file, Acrobat works without issue. Already tried the QuickBooks Tool Hub (print/pdf and fix my program). Have also tried uninstalling Adobe and swapping the pc entirely.

Are there any know shared dependencies that QuickBooks and Adobe Acrobat share?

 

[Serene_nature15C3]

Hi there

Hope you are doing well

As the application is working fine when out of the QB file, it seems o be an issue with the Quickbooks. Please try to get in touch with the QB support help and see if that works.

There isn't much that we can do.

~Amal