Export PDF

[Konstantins28423072mddy]

Hello. I bought an annual subscription to PDF Export. But for some reason it constantly offers to make a subscription again and does not allow using the export function.

[Amal.]

Hi @Konstantins28423072mddy 

Hope you are doing well and sorry to hear that.

What is the workflow/steps you are doing to export the PDF? Are you using it via document cloud https://acrobat.adobe.com/link/home/ or from with in the Acrobat Reader application?

Please try to logout of the application and reboot the computer and relogin with the correct Adobe ID and check .

Also a small video recording of the steps and the issue would be very helpful?

We are here for help, just need more info.

Regards

Amal