Exporting 'selected' comments = exporting all the comments

[Clint5EBA]

When exporting comments from a PDF it gives the option to 'exported selected comments'. So I select them and click export. then when I import them into another PDF ...ALL the comments come in. Is there something simple im missing?

[Meenakshi Negi]

Hi Clint5EBA,

Thank you for reaching out.

Please ensure you are using the steps suggested in the following help document: https://helpx.adobe.com/acrobat/using/importing-exporting-comments.html.

If you still experience the issue, share the steps you do. It would be helpful if you could share the screenshot or screen recording of the workflow. 

Thanks,

Meenakshi

[Clint5EBA]

Hey MeenakshiNegi

yes I followed those instructions when I did it. I tried again and carefully checked and it still happened. Screens shots below.  Note the original number of comments is 45. When I filter for mine it is only 7, yet the last shot shows 45 comments back in again.

 

 

 

 

 

 

[Bernd Alheit]

Have you selected the comments?

[Test Screen Name]

Yes, I don't see that they are selected. Filtering isn't selecting. Strictly speaking it should export ZERO comments in this case.

[Clint5EBA]

if you look at the 4th image you will see that i deliberately left the 4th comment unselected (lighter grey), knowing that it  would look like nothing was selected. If  there was nothing selected then I would have been able to highlight the "export selected to data file". Talk to Adobe about their colour scheme 🙂

[pbjoy]

Did you ever figure this out? I'm having the same problem. Except this document has 306 comments. SMH

[Tariq Ahmad]

Hi @pbjoy, 

Sorry for the troubled experience. Are you having trouble with the same issue with all the files having comments? Is it possible for you to share a couple of sample files exhibiting the same behavior? 

Let us know if you can share the file or help us with a video recording it will help us identify the issue.  

~Tariq