Exporting 'selected' comments = exporting all the comments

Forum|Forum|2 years ago
May 28, 2023
2 replies
968 views

When exporting comments from a PDF it gives the option to 'exported selected comments'. So I select them and click export. then when I import them into another PDF ...ALL the comments come in. Is there something simple im missing?

Bernd Alheit

Braniac

Have you selected the comments?

C

Clint5EBAAuthor

New Participant

if you look at the 4th image you will see that i deliberately left the 4th comment unselected (lighter grey), knowing that it would look like nothing was selected. If there was nothing selected then I would have been able to highlight the "export selected to data file". Talk to Adobe about their colour scheme 🙂

P

pbjoy

New Participant

Did you ever figure this out? I'm having the same problem. Except this document has 306 comments. SMH

Meenakshi Negi

Community Manager

Hi Clint5EBA,

Thank you for reaching out.

Please ensure you are using the steps suggested in the following help document: https://helpx.adobe.com/acrobat/using/importing-exporting-comments.html.

If you still experience the issue, share the steps you do. It would be helpful if you could share the screenshot or screen recording of the workflow.

Thanks,

Meenakshi

C

Clint5EBAAuthor

New Participant

Hey MeenakshiNegi

yes I followed those instructions when I did it. I tried again and carefully checked and it still happened. Screens shots below. Note the original number of comments is 45. When I filter for mine it is only 7, yet the last shot shows 45 comments back in again.

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