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Failed text search on Adobe Acrobat

New Here ,
Aug 28, 2024 Aug 28, 2024

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I'm having a problem searching for text through Adobe on my desktop device. I edited a pdf on other software and I can't search for words correctly. It doesn't give me any results or it gives me the wrong results. 

The problem does not occur on mobile devices. 

I've already tried doing updates, clearing caches, and changing search/security preferences. 

The problem persists. I urgently need to solve the problem.

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General troubleshooting

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Community Expert ,
Aug 28, 2024 Aug 28, 2024

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Can you share a sample file that has this issue?

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New Here ,
Aug 28, 2024 Aug 28, 2024

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Ecco a te!

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Community Expert ,
Aug 28, 2024 Aug 28, 2024

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The way this file was created (by Canva) is incorrect, which is causing these issues. You can try to re-create it, by exporting all the pages as images, then create a new PDF from those images and running Text Recognition on the new file.

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