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Failed to retrieve Tickmark definitions error

New Here ,
Dec 04, 2023 Dec 04, 2023

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I have been getting the below error message indicating "Failed to retrieve Tickmark definitions".  Any idea how to stop this from happening?  I have had to uninstall and reinstall Adobe Acrobat almost every day to be able to utilize the software.  It seems to happen after I open a PDF from Outlook (could be a coincidence but thought it was worth mentioning in case it was not).  Thank you in advance for any insight!!

 

adobe error.png

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General troubleshooting , PDF

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New Here ,
Jan 12, 2024 Jan 12, 2024

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I started experiencing the same problem. However, mine occurs when i open Adobe from any source or if i open Adobe Acrobat Pro on its own without opening a file.

I noticed my issue start when i modified my registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
Multi-string Value: PendingFileRenameOperations

I had to modify this registry value to complete a test installation of another piece of software and ever since then, Adobe has not worked for me. Unfortunately i havent found a soluton yet.

Not sure if this applies to your system in any way, but may help lead you to a solution.

Thank You!

Regards,

GL

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