Failed to retrieve Tickmark definitions error

[MirandaSnow21]

I have been getting the below error message indicating "Failed to retrieve Tickmark definitions".  Any idea how to stop this from happening?  I have had to uninstall and reinstall Adobe Acrobat almost every day to be able to utilize the software.  It seems to happen after I open a PDF from Outlook (could be a coincidence but thought it was worth mentioning in case it was not).  Thank you in advance for any insight!!

[goranl40128312]

I started experiencing the same problem. However, mine occurs when i open Adobe from any source or if i open Adobe Acrobat Pro on its own without opening a file.

I noticed my issue start when i modified my registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
Multi-string Value: PendingFileRenameOperations

I had to modify this registry value to complete a test installation of another piece of software and ever since then, Adobe has not worked for me. Unfortunately i havent found a soluton yet.

Not sure if this applies to your system in any way, but may help lead you to a solution.

Thank You!

Regards,

GL

[Jason38039536wcvz]

I've got the same issue but I have no idea how to correct for it.  I recently uninstalled CCH Engagement, which had an add-in to Acrobat that used Tickmark Definitions so this may well have caused the issue because Acrobat may still be looking for that control set.  So how do I get it to stop?  Acrobat automatically shuts down after I click OK on that error, yet I can't do anything else until I click OK.

[Jason38039536wcvz]

CCH Engagement solution found on the CCH website for my issue.  I'm back up and running.