Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Feature Request - Disable e-mail notification when users are assigned licenses.

New Here ,
Sep 12, 2025 Sep 12, 2025

Having the ability to disable  the "Get started with Acrobat Pro" e-mail notifications when licenses are assigned is essential to IT admins. Especially in organizations that operate in a controlled environment that need enforce certain restrictions.

 

The e-mail notification provides the end users a way to download and install applications without these restrictions pre-packaged is counterproductive to IT efforts. 

 

This seems like it was an option at one point, based in a previous post (link below). Not sure why it would no longer be availabe, as per the Adobe Customer Care rep I just got off the phone with. 

https://community.adobe.com/t5/enterprise-teams-discussions/disable-email-notifications-to-users-whe...

 

 

 

 

TOPICS
Install update and subscribe to Acrobat , Modern Acrobat
62
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 12, 2025 Sep 12, 2025

The information you referenced is for Enterprise level customers, not for "normal" licenses. If you are an Enterprise customer, you should still be able to do that in your admin console:

https://helpx.adobe.com/enterprise/using/manage-product-profiles.html

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 12, 2025 Sep 12, 2025

Thank you for the info. I am confirming with my team, we may not be at the Enterprise level. 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 12, 2025 Sep 12, 2025
LATEST

If that is the case, depending on how many licenses you have, you might want to get in touch with Adobe to find out if changing your license structure might be beneficial to you. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines