Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Feel scammed by Adobe

New Here ,
Oct 13, 2025 Oct 13, 2025

I needed to download one file on cell phone and was forced to open it in Adobe. Forgot to cancel the trial version and tonight they charged me a whole 1-year subscription. This is how to make very people dissatisfied and hate your product. I hope to still find a solution to keep the name of Adobe free of this type of business practices.

TOPICS
Install update and subscribe to Acrobat
62
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Community Expert ,
Oct 13, 2025 Oct 13, 2025
LATEST

For future reference, Adobe Reader is free and can be used to view PDF files without a subscription or payment of any kind. You only need to pay for Adobe Acrobat if you want to edit or create PDF files.

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 13, 2025 Oct 13, 2025

Dora, thanks for posting about your recent subscription commitment to Acrobat through the Apple App Store. If you do not wish to end your commitment, please cancel the subscription through the Apple App Store. For more information, see https://adobe.ly/3KPldNe. ^JW

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 13, 2025 Oct 13, 2025
LATEST

For future reference, Adobe Reader is free and can be used to view PDF files without a subscription or payment of any kind. You only need to pay for Adobe Acrobat if you want to edit or create PDF files.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines