Files saved from Adobe Acrobat no longer showing up in Outlook's recent files list

[IantheKing]

Every day I use Adobe Acrobat to combine files and save the combined files as one new file, then send an email with the file (using outlook) – in a new email the “attach file” action shows my recent files list, and those files I create/save from acrobat always appeared there until suddenly it stopped last week.   This is only for files saved from Adobe Acrobat, because everything else in outlook and recent works as expected.

Also to note, I believe there was an update to Adobe that was pushed through last week.

Adobe version 2025.001.20630 (64bit)

Microsoft 365 for business version 2507 (using "old" outlook, not the new version)

[Meenakshi Negi]

H IantheKing,

Thank you for reaching out and reporting this.

The team is looking into this issue. Could you please also share the OS version on the machine?

We will let you know once we have more information on this from the team.

Thanks,

Meenakshi

[onur_9746]

Same exact problem here. 

Adobe version 2025.001.20630 (64bit)

Windows 11 Enterprise 23H2 22631.5768

[IantheKing]

Hello

Windows 11 Pro - 24H2 - 26100.4946 

[Craig31670583obwt]

Same exact issue here as well - only happened recently

Adobe version 2025.001.20634 (64bit)

[alix_1513]

Same issue here, would like to know how to resolve this as it was a very time-saving feature. 

[tim_5266]

Same issue, big time saver for me as well.

[tracy_7145]

Same issue here for mulitpule users Windows 11 Enterprise 23H2 OS Build 22631.5335

Adobe version 2025.001.20691 

[tim_5266]

the recent updates have not fixed this problem...

[LisaLee12345]

Same problem here still

[TRM30665765r72b]

Same issue here, would really like a resolution as it is a huge time saver when dealing with 100's of emails and PDF's on the daily.

[LisaLee12345]

I don't know if this will help you as well, but I've been going to print instead of save/save as. Where you pick a printer, choose to "print" to pdf instead. Save to wherever you normally would and it shows up in recents (for me at least)

[alix_1513]

good to know, thank you Lisa, will give this a try

[alix_1513]

Hi Meenakshi, do you have any more information on this yet please?

[Greg22000025mciz]

adobe when will you fix this issue. been going on long enough affecting users wiht last update. please !!!!

[Craig31670583obwt]

Just checking in - this has started working again for me. V xxx.20756 - YAY!!!!

Anyone else have the same luck?

[IantheKing]

This is working for me now after the latest update as well!  Thank goodness!

[alix_1513]

seems to be working for me now too 🙂