Fill & Sign not working

[Shibo23499611wi0b]

Fill & Sign does not work.

Every single button under the Fill & Sign function does nothing. For example, I click "Add text" or "Add X" or "Sign yourself", the APP does not have any reaction. And sometimes the entire program crashes / shuts up.

Then I try to click "Edit - Preferences - Signatures - Creation & Apperance - More", below warning appears - "Your signature appearance file appears to be corrupt."

Thank you.

[Shibo23499611wi0b]

I tried uninstalling and installing it. It does the same, not working.

[sangrover]

Hi,

Can you please provide the following details :

1. Version of your Acrobat. Also can you try Help > Check for updates and make sure that you are on the latest version.

2. Is this a recent break? Were you able to use Add Text/Sign yourself earlier?

3. Does this issue happens with a specific PDF file? If yes, can you share a sample file.

4. Are you able to Edit the PDF using Edit app?

Regards,

Sandeep Grover

[Shibo23499611wi0b]

Hi Sandeep,

I have replied twice and everytime after a minute they just disapeared?

[AmbooS]

Please try again. You can also share the response to asrivastATadobeDOTcom.