Fillable PDF returned blank from customer

[Karen38325797pka4]

I created a fillable PDF in Acrobat Pro for customer feedback/input. I have been receiving these with blank fields now and cannot see any customer input in any field.

I have a paid subscription to create forms and this was not an issue when using a competitor PDF platform.

What is happening?

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Acrobat forum so that proper help can be offered.

Scroll down here to see a list of the forums:
https://community.adobe.com/

[try67]

Do you know in which application the form was filled in?