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Find it impossible to cancel before trial ended

New Here ,
Oct 04, 2018 Oct 04, 2018

I have tried on 2 separate occasions to cancel my trial before it ended and now after I have been charged. I have find it impossible because I go around in circles but have yet to see anything about my credit card but I have been charged,  Can someone please help me, I tried the product Adobe Acrobat Pro DC but find it does not fit my needs.  Thanks

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General troubleshooting
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1 ACCEPTED SOLUTION
Adobe Employee ,
Nov 15, 2018 Nov 15, 2018
LATEST

Hi cassandrafleming2556,

Sorry for the delay in response.

As you want to know how to cancel Acrobat DC trial, please refer to the steps given in the following help documents for the same:

How to cancel your Adobe Creative Cloud plan or membership

Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may also contact support using this link: Contact Customer Care

Let us know if you have a further query.

Shivam

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Adobe Employee ,
Nov 15, 2018 Nov 15, 2018
LATEST

Hi cassandrafleming2556,

Sorry for the delay in response.

As you want to know how to cancel Acrobat DC trial, please refer to the steps given in the following help documents for the same:

How to cancel your Adobe Creative Cloud plan or membership

Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may also contact support using this link: Contact Customer Care

Let us know if you have a further query.

Shivam

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines