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Flattening Complex Drawings

New Here ,
Feb 19, 2018 Feb 19, 2018

I have a large group of users who after an update to Adobe can't print complex drawings. the user opens the drawing goes to plot, once the plot is kicked off, it starts to flatten and sits till about 20% then gives an error message to reinstall Adobe

I've run a repair on Adobe and still the same issue.

TOPICS
Print and prepress
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1 ACCEPTED SOLUTION
New Here ,
Feb 20, 2018 Feb 20, 2018

Thanks for the update, but what it ended up being was a change made in the background for users who convert Autodesk drawings (dwg to pdf) from AutoCAD, there is an option "Lines Merge" or "Lines Overwrite"

We had it set as "Lines Overwrite" but a change was made on a mass scale that caused anyone converting drawings to use the new selection. With "Lines Merge"  The conversion worked fine, but if you tried to print the dwg, it would attempt to flatten the dwg and it would take a long period of time or just crash.

Once this was set back everything was fine again and pdf's printed normally

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Community Expert ,
Feb 19, 2018 Feb 19, 2018

What is you OS and version, machine configuration, Acrobat version?

Did you try "print as image" on the advanced tab?

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
Feb 20, 2018 Feb 20, 2018

Thanks for the update, but what it ended up being was a change made in the background for users who convert Autodesk drawings (dwg to pdf) from AutoCAD, there is an option "Lines Merge" or "Lines Overwrite"

We had it set as "Lines Overwrite" but a change was made on a mass scale that caused anyone converting drawings to use the new selection. With "Lines Merge"  The conversion worked fine, but if you tried to print the dwg, it would attempt to flatten the dwg and it would take a long period of time or just crash.

Once this was set back everything was fine again and pdf's printed normally

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Community Expert ,
Feb 20, 2018 Feb 20, 2018
LATEST

Thanks for the feedback. That will help other users with similar problems.

ABAMBO | Hard- and Software Engineer | Photographer
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